Frequently Asked Questions!

Setup

1
Is the Internet required?
Yes. An internet connection is required.
2
Is a Smart Speaker required?
Yes, a smart speaker is required and included with Bundles. You also can buy a ToyBot kit and one of the following smart speakers separately: Amazon Echo Dot 3rd Gen, 4th Gen, 5th Gen, or Echo Pop.
3
How do I set up my ToyBot?
Simply install your Amazon Echo Dot, enable the Alexa skill, and play.
4
How much is the subscription?
There's no subscription!

Product & Content

1
What does a ToyBot do?
A ToyBot looks like a toy but really more like a computer programmed with interactive games and experiences designed to: 1) help kids learn through play, 2) help adults play to learn, and 3) and get everyone off of screens. For more background, please see the TEDx Talk: Can a Toy Transform Education?
2
What’s unique about a ToyBot?
Where do we start? From the soft form factor (kids with sensory needs love the bumpy feet) to interactive experiences that empower kids to play the teacher (builds confidence) and play together to strengthen relationships, every decision we make is based on what's best for a child. Almost forgot... there's no screen! Unlike most technology that's designed to "shut kids ups," we feel strongly kids need to feel heard. Please send any product feedback or game ideas to maria@saykid.com. 

PS. Our box is unique too! Click on link below to see all that you can do with the box!Just say,  "Open the ToyBot Box"
3
What skills does a ToyBot promote?
ToyBots were designed to help kids build language, social, and cognitive skills at the age when they matter most.
4
What ages is a ToyBot designed for?
Although ToyBots can be used by kids 3 and up, most customers use with kids between the ages 4 and 9. There really are games for every age!
5
Does the ToyBot speak other languages besides English?
No now. However, some games allow children to explore different English accents.
6
How do I know what games to play?
NEW: Now you can say, "Open the Learning Library" to find games just for you! You can also browse our Learning Library online (or in box) and search "SayKid" on the Amazon Alexa Skills store. As fyi, we’re constantly updating and adding new games!

Care & Support

1
Is it washable?
Yes. You can wash your ToyBot after opening the zipper and removing the components.
2
Is there a warranty?
Yes. ToyBots comes with a 1-year limited warranty for defective parts. Please contact support@saykid.com.
3
I have another question. How can I contact you?
Please contact us at support@saykid.com.

Security & Privacy

1
Is there a camera?
Nope!
2
Is there a screen?
No way!
3
How do you protect data?
We are COPPA compliant and do not collect personally identifiable information (PII) in our interactive experiences. Please see our Privacy Policy below.
Privacy Policy